FAQ Page

Q: Do you ship internationally?
Yes, we ship worldwide. Shipping rates are shown at checkout.

Q: How can I track my order?
You’ll receive a tracking link by email/SMS as soon as your order is shipped.

Q: What if I receive a damaged item?
If your gift box or décor item arrives damaged, contact us within 48 hours with photos. We’ll replace or refund it.

Q: Can I return my order?
Unused items can be returned within 7 days. Custom or seasonal items may not be eligible.

Q: Will the colors match the photos?
Minor color differences may occur due to lighting or screen settings, but we try to display products as accurately as possible.

Q: How long does shipping take?
Delivery time depends on your location. Estimated delivery dates are shown at checkout.